Privacy Policy

Effective Date: September 8, 2025

1. Introduction

Boosteam.ai (“Boosteam,” “we,” “us,” or “our”) provides a multi-agent AI platform that architects and executes complex workflows (the “Services”). This Privacy Policy explains how we collect, use, and share information about you when you interact with our website, Services, and applications. We are committed to transparency and to protecting your privacy as we help you deliver reliable automation outcomes.

If you have questions, contact us at nir@boosteam.ai.

2. Boosteam as a Data Controller and Processor

Depending on how you use our Services, Boosteam serves as both a Data Controller and a Data Processor under the General Data Protection Regulation (GDPR).

•We act as the Data Controller for information you provide directly, including account and billing details. We determine how and why this data is processed.
•We act as the Data Processor for third-party data you connect to our platform. You remain the Data Controller for this information, and we process it solely to execute your workflows according to your instructions.

Your rights and our responsibilities vary depending on which category applies.

3. Information We Collect

We collect information necessary to deliver, support, and improve the Services.

3.1 Information You Provide Directly

•Account Information: Name, email address, password, and company information you supply when creating an account.
•Billing Information: Name, address, and payment details processed securely by third-party payment providers such as Stripe. We do not store full payment card numbers.
•Communications: Messages you send us via email or other support channels.

3.2 Information From Your Use of Our Services

•Workflow and Agent Data: The workflows you build, including agent configurations, instructions, and integrations you define. We do not claim ownership of your instructions.
•Usage Data: Metadata about feature usage, workflow runs, and interactions with the interface to guide product improvements.
•Device and Log Data: IP address, browser type, operating system, and timestamps captured for security monitoring and troubleshooting.

3.3 Information From Third-Party Integrations

•Credentials: Authentication details such as API keys or OAuth tokens required to connect third-party services. We encrypt these credentials at rest and in transit.
•Workflow Data: Information accessed from connected services during workflow execution. We process only the data required for the workflow run and retain it solely within execution logs needed for monitoring and debugging.

4. How We Use Your Information

We use collected information to:

•Provide, maintain, and improve the Services.
•Deliver customer support and resolve issues.
•Manage billing, account administration, and transactional communications.
•Protect the platform, enforce security measures, and prevent fraud.
•Comply with legal and regulatory obligations.

5. How We Share Your Information

We do not sell your personal data. Information is shared only in the following situations:

•Third-Party Service Providers: Sub-processors such as cloud hosting, payment processing, and customer support partners bound by contractual privacy obligations.
•AI Model Providers: When workflows run, relevant data may be transmitted to AI model partners (e.g., OpenAI, Anthropic, Google) to complete your requested task. We review providers for robust privacy protections.
•Legal Requirements: When necessary to comply with law, legal process, or to protect rights, safety, or property.
•Business Transfers: If Boosteam undergoes a merger, acquisition, or asset sale, information may transfer under the same privacy commitments.

6. Your Data, Your Workflows, Your Responsibility

You retain ownership and responsibility for the data and instructions you provide.

•Integration Data: Ensure you have legal authority and permissions to process third-party data through Boosteam.
•User Instructions: Avoid entering sensitive personal data unless required. You control final workflow execution and remain responsible for inputs.

7. Data Security

We implement technical and organizational safeguards to protect your data, including:

•Encryption for sensitive data at rest and in transit.
•Access controls aligned with least-privilege principles.
•Secure development practices and regular security reviews.
•Continuous monitoring for vulnerabilities and potential threats.

8. Data Retention

We retain data for as long as needed to deliver the Services or as required by law.

•Account and Workflow Data: Maintained until you delete your account.
•Workflow Execution Data: Stored in line with your subscription tier to enable history and debugging.
•Backups: Secure, encrypted backups maintained for disaster recovery.

You may request deletion by emailing nir@boosteam.ai.

9. Your Rights

Depending on your location, you may have the right to:

•Request access to your personal data.
•Request correction of inaccurate or incomplete data.
•Request deletion of personal data under certain circumstances.
•Request restriction of processing under certain conditions.
•Request data portability by receiving your data in a structured, commonly used format.

10. Changes to This Policy

We may update this Privacy Policy. Material changes will be communicated via email or posted notices before the updates take effect. Review this page periodically for the latest information.

11. Contact Us

Boosteam.ai

Email: nir@boosteam.ai